The whole experience was frustrating for us. The dealership we went through has a "no-haggle" policy. They say it's because they take away all of the haggling and give one low price. This was great until they told us when we were ready that instead of waiting 3 days like they originally told us we would be waiting 2 weeks. I don't know about you, but once we decided we were buying it I became impatient and 2 weeks was too long when they had promised 3 days. So we started looking into it. We found a couple of other places that we giving lower prices to us. This is where it became super messy. Our original dealership and the new one started battling for us, basically. Lowering the price and offering incentives to get us to buy their car. It took one day of it for us to be resigned and just wanting to pick a place. So we did. We went with our original dealership who said they could get it when they had originally planned. Great! Except we had put a deposit on a car in both dealerships. Well you definitely live and you learn. Don't do that. The other dealership did not want to give us our deposit back. They said they wouldn't and yelled at my husband. Brian proceeded to hang up on the guy. Whoops. But what would you do if someone was yelling at you? It was completely unexpected and we didn't know what to do.
So Brian said it was my decision and since I didn't like being yelled at I decided we would just take the hit of the deposit. I didn't want to go through the process with someone who may not treat us very well. We got an e-mail a short while later by someone else at the other dealership saying we would get our deposit back. We have yet to see it but at least it's a start. We still bought it at the other dealership and they were great about it.


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